Privacy Policy

Hobart OBGYN is committed to protecting your privacy. As a medical practice, we take the responsibility of maintaining your privacy and confidentiality seriously by adhering to the Privacy Act.

Collecting Information

During your visits to either our website or use of our products and services, we may obtain the following personal information (‘Personal Data’) including name, date of birth, address, contact details, medical identifiers (including Medicare number, private health fund details, etc) and medical information (including medical history, medications, immunisations, etc). By registering as a patient of our practice, you provide consent for our Doctors, Practitioners, and practice staff to access and use your personal information for your healthcare. We utilise Heidi AI, an Australian Privacy Principles compliant medical AI assistant, to enhance our services with your consent. Health information handled by Heidi AI is handled in accordance with the Australian Privacy Principles and the Privacy Act, ensuring its confidentiality and security.

Storage Information

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession. All information we receive from you is stored and protected on our secure servers to prevent unauthorised use or access. We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements. In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.

Sharing Information with Third Parties

Your Personal Data is only disclosed to third party suppliers when it is required by law or to third parties who work with our practice for business purposes (including accreditation agencies, information technology providers, etc). To the extent that we do share your Personal Data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy.

Use of Information

Personal Data is collected to be utilised to provide healthcare services to you. This information is utilised to manage your health or for direct business-related activities including financial claims and payments, practice audits and accreditation, and business processes including staff training. 

Change in Privacy Policy

This privacy policy will be reviewed regularly. Hobart OBGYN reserves the right to make amendments to this privacy policy. Any amendments will be published on our website.